University of Utah Presents: "Effective Teams and Healthy Conflict" with Dr. Jennifer Cummings

Research has revealed the more and less effective communication practices for effective teamwork. Learn about them and reach personal and organizational goals while becoming the leader you want to be.

Working in teams can promote efficiency, creativity, diversity, critical thinking, synergy, and rewarding workplace relationships, but it can also leave team members feeling frustrated, alienated, voiceless, and confused. Gender-based communication styles add a layer of complexity that can work for and against team productivity and satisfaction. While no one formula can guarantee team success, this program will examine research that reveals better and worse practices for effective communication among teams and across gender styles. You will also examine your relationship with feedback, as both giver and receiver, to help you reach personal and organizational goals and become the leader you want to be.

In this program, you will:

• Identify potential challenges faced in teams and strategies to address them.
• Develop methods to help teams tap into the full measure of their resources.
• Realize the effects of conflict and collaboration on team success and individual satisfaction.
• Discover how to promote an organizational climate of open and ongoing feedback.
• Practice multiple techniques of giving feedback, with attention to context, role relationship, and personality style.